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Resources

why veterinary practices should give discount
How do You Become a Veterinary Technician?
August 10, 2020

So you've decided to become a vet tech. But do you know what it means to be one? What are the salaries and growth opportunities? And exactly how long does it take to become one?

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why veterinary practices should give discount
How Artificial Intelligence is Changing the Veterinary Industry
August 06, 2020

In this post, you’ll learn the role of Artificial Intelligence (AI) in improving the veterinary industry. Learn how new technologies in AI are the leading cause behind the evolution of animal care.

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why veterinary practices should give discount
Why Discounting is Bad for Veterinary Practices
June 03, 2020

Vets have long debated whether discounting is good for their practice or not, and you could be on either side of the debate. But I think you will agree with me when I say this: Vets are unfairly expected to give discounts. According to a study by Canadian Federation of Small Businesses, 41% of vets offer discounts compared to pharmacists and dentists where the number is less than 10%.

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ways to increase feline visits to your veterinary practice
The Ultimate Communication Tool During the Pandemic - Part I : Divert Clients Call to Texts Messages
June 01, 2020

There are many advantages of texting over calling. Faster exchanges between your practice staff, increased numbers of completed tasks, more accurate responses, and consistent improvements are major advantages of texting that lead to delightful client experience. Using call deflection to encourage pet owners to message rather than call will increase client satisfaction—and boost your financial performance overall. Read More

ways to increase feline visits to your veterinary practice
Implementing Telemedicine in Your Veterinary Practice? Here’s Everything You Need to Know
May 19, 2020

You know that customization is necessary to adapt a one-size fits-all platform to specialty practice. Look for a telemedicine vendor that designed the application with your specific workflows in mind. Are you comfortable that the company knows enough about your business model? One of the ways is to look at how old they are. A vendor who is in the industry for more than a decade will surely have more knowledge Read More

ways to increase feline visits to your veterinary practice
COVID 19: How Veterinary Practices Are Going To Be Affected (And The Way Forward)
April 10, 2020

COVID 19 has affected businesses all over the world. This article delves briefly into the effects of the pandemic on the vet business, and how it may be the spark that ignites the beginning of telehealth and telemedicine. Health officials all over the world are battling the pandemic called COVID-19. And you know what? Vets are not exempt from this. With questions from clients, uncertainties about the future, and lack of credible information, people are... Read More

veterinary pms - IDEXX alternatives
9 Alternatives to IDEXX in 2020
April 5, 2020

With the plethora of veterinary software available in the market right now, it is easy to feel overwhelmed on what to choose. In such cases, the best thing you can do is look at some of the top applications available in the market and see what works for you. Because there are software designed specifically for mobile clinics, and ones that are integrated with radiology software companies.

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Most popular software for veterinary practice management
6 Most Popular Veterinary Software in 2020
March 8, 2020

With the plethora of veterinary software available in the market right now, it is easy to feel overwhelmed on what to choose. In such cases, the best thing you can do is look at some of the top applications available in the market and see what works for you. Because there are software designed specifically for mobile clinics, and ones that are integrated with radiology software companies.

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veterinary software comparison
Avimark vs Cornerstone vs VETport
March 25, 2020

A good practice management software in the clinic can massively improve productivity. A software with the right tools can not only assist in your daily operations, but also facilitate them. In fact, a good PMS can do a bunch of tasks that leave your hands free for the most important stuff. What are these tasks, you ask? Well, an efficient PMS can help you with

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ways to increase feline visits to your veterinary practice
11 ways to increase feline visits to your veterinary practice
Febuary 13, 2020

When it comes to feline visits to your vet clinic, the situation is probably not very good-looking. Here are some numbers from The Bayer Vet Care Usage Study: Over 52 percent of the 74 million cats in the US haven’t visited a vet in the last year. What’s more, only 37 percent of cat owners take their kitty to a routine annual exam.

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Forward Booking For Vet Practices
Forward Booking For Vet Practices
January 27, 2020

Studies have shown that vets often don’t use financial concepts to run their businesses. In fact, 62% vets don’t even review their KPIs on a regular basis. We have talked about the importance of reviewing KPIs in our earlier article. You know those days. ...When the hours are dull, employees are twiddling their thumbs, and all you can think of is the loss of revenue. Nothing beats the satisfaction of an appointment book that is full. Downtime between appointments is nice, sure.

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Insurance for your veterinary practice
Insurance For Your Veterinary Practice
January 22, 2020

You know how expert care and comfort can significantly affect the health of animals. But as a business owner, have you spared a thought for the ‘health’ of your practice? What if there is damage to some expensive equipment? What is your plan if you find one of your vets committed malpractice? What about general liability? You may find it unpleasant to think about such things. But you have to have a plan for when things don’t go quite right.

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ecommerce for vet clinics
Ecommerce For Veterinary Practice: The Ultimate Guide
June 04, 2020

The percentage of people who bought pet products from veterinary practice fell from 16% to 9.4% between 2010 and 2018. (AAHA) And according to a report from last year, Walmart is planning on having 100 vet clinics in its stores within the next 12 months, growing from the 21 it has today. Scary as these stats may seem, what does this mean for your vet practice?

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make your veterinary practice stand out
Why The Growth of Your Veterinary Practice is A Choice You Make (& DO NOT Depends On External Factors)
January 13, 2020

Your goal as a business owner should be the GROWTH of your veterinary practice. And since every veterinary practice has required knowledge, equipment, and experience to run it daily, then why do only some clinics reach to the level of growth that every business owner dreams of?

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make your veterinary practice stand out
8 Ways that Veterinary Practice Owners Can Use to Get Feedback From Their Clients (Plus ACAF Framework to Implement on it)
May 11, 2020

Clients’ feedback helps you improve the client experience. Every practice owner has that knowledge. But how to actually get regular feedback from clients? Very few practice owners know the art and science of engaging pet-owners for feedback. In this article, you'll learn the ACAF framework for getting feedback...

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How to find your lapsing clients and bring them back to your vet practice
One simple way to find the clients who, you are on the verge of losing...(And 2 ways to bring them back to your vet practice)
January 02, 2020

Practice owners know the importance of client retention. But where do they get stuck while implementation? We've seen there are 2 key hurdles: The first is how identifying the clients who, you are on the verge of losing. The second is building a simple and scalable process to get them back using the existing resources.

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Tackling No-Shows at Your Veterinary Practice
Tackling No-Shows at Your Veterinary Practice
December 24, 2019

Imagine: Client calls in for an appointment. You set one up. Client doesn’t show up. Now not only is that slot wasted, your employees are twiddling their thumbs - which is not what you are paying them for. You are frustrated, you hate it, and there’s nothing you can do about it. I bet it sounds familiar.

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client experience for veterinary clinic
Everything You Need to Know About Client Experience (Make Your Practice the Ultimate Choice for Pet Owners)
May 05, 2020

When it comes to business growth, those with the best technology won’t win. Those with the largest budget won’t win either. Neither will the ones who have a strong marketing strategy. Well, who then? It will be those who can differentiate themselves in this crowd.

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Client Retention - The Key To Profit for Your Veterinary Practice
Client Retention - The Key To Bring Massive Profit for Your Veterinary Practice (And Yourself)
May 1, 2020

A key reason why you as a practice owner should focus on client retention: According to a research by Bain & Company, increasing customer retention by 5% can lead to an increase in profits from 25% to 95%.

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veterinary practice manager drowned in data
The Problem With your Clinic Data (And What To Do About It)
December 03, 2019

Tracking metrics by its nature is complex. Many reasons why it is complex… ...the primary being that data is spread across multiple sources, and even if we are able to gather data from all these sources, we need to clean this data for analysis.

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setting key performance indicators for veterinary practice
Developing the Key Performance Indicators for Your Veterinary Clinic (With the actual process of developing the KPIs)
April 21, 2020

Having KPIs for your practice is easy. Having the right KPIs for your practice is not. Most of the practice managers copy the key performance indicators (KPIs) from a source.

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